Customer Programs Thought Leader Bill Lee to Introduce Customer Experience Agile at the 2020 Summit on Customer Engagement
SAN FRANCISCO, Feb. 19, 2020 /PRNewswire/ — Many customer experience initiatives struggle to create business impacts, such as improving customer ...
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Lexus and Mazda Australia top customer satisfaction table
According to findings from Roy Morgan’s 50,000-person, single-source survey, these two Japanese brands take care of their owners better than ...
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Divisions Between IT and Business Could Impact Customer Experience, Says Pega Research
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