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Customer Retention Marketing Trends and Tactics

Customer Retention Marketing Trends and Tactics Customer acquisition is usually cited as a top strategy for many brands. However, customer ...

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Wipro Positioned as a Leader in the IDC MarketScape for Utilities Customer Experience, Worldwide

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Forrester Updates Customer Experience Platform, Oracle and Deloitte Partner in CDP, More

PHOTO: Bank Phrom Forrester has released FeedBackNow 2.0, the second version of its cloud-based customer experience platform. The platform combines digital ...