Loyalty Programs Smooth the Path to Wider Adoption of Subscription Commerce
Subscription commerce’s turbo-charged growth, unsurprisingly, has been fueled by the pandemic. Trace Galloway, chief strategy officer at Vindicia, a software-as-a-service ...
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MoodGuru
Net Promoter Score: How CX Leaders Are Keeping An Old Metric Fresh
When organizations look for feedback on how their customers feel about the products and services they offer, the Net Promoter ...
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MoodGuru
Report: Only 16% of orgs rank employee retention as top priority
Hear from CIOs, CTOs, and other C-level and senior execs on data and AI strategies at the Future of Work ...
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MoodGuru