dimension dimension

Customer Programs Thought Leader Bill Lee to Introduce Customer Experience Agile at the 2020 Summit on Customer Engagement

SAN FRANCISCO, Feb. 19, 2020 /PRNewswire/ — Many customer experience initiatives struggle to create business impacts, such as improving customer ...

dimension dimension

Lexus and Mazda Australia top customer satisfaction table

According to findings from Roy Morgan’s 50,000-person, single-source survey, these two Japanese brands take care of their owners better than ...

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Divisions Between IT and Business Could Impact Customer Experience, Says Pega Research

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